We take the security of your data very seriously and have built our service from the ground up with this in mind. We blend security technologies to give us multilayer protection. On the perimeter firewalls protect our servers from unwanted visitors, complimented with a bespoke layer of brute force protection.
Our servers are continually patched with the latest vendor security updates.
Access to your data is only permitted to our vetted administration team and all activity is logged for your peace of mind.
Our servers are physically located within a UK based data centre, secured within a private locked suite on the first floor. Access to the servers is protected by CCTV, photo ID, security tag door entry and physical padlocks.
The data centre has environmental protection to ensure continuous uptime, this includes industry standard fire suppression and Diesel generator backed UPS systems.
We are a physical company, with our head office based in Stafford employing 30+ full time staff. We have been trading since 1995 and have been offering online file storage services since 2005. Read more about us here.
To protect your data we:
- Encrypt your data in flight using FTPS and HTTPS
- Encrypt your data at rest
- Use industry standard 2048 bit encryption Secure Socket Layer (SSL) technology
- Encrypted all passwords, they are never stored in plain text.
Resilience and Backup
Your data is spread in real-time across multiple physical branded storage arrays. This private cloud infrastructure protects us heavily against the loss of data.
Each night a snapshot of the array contents is mirrored to a backup array for disaster recovery purposes.
Since 2005, when we launched our first online storage offering, we are proud to say we have never lost a single piece of customer data.
We use SagePay to tokenise your credit / debit card details. At no point during any transactions do we have access to your card details. We charge your account against the token we are provided with by SagePay.